Privacy Policy

Your Privacy Matters

Multi-Tenant Inspection Services respects your privacy. This page explains how we collect, use, protect, and manage your information when you visit our website, submit a form, book an inspection, call, text, or email us.

Last Updated: April 14, 2026

Information We Collect

We may collect information you provide when requesting an inspection or contacting us.

  • Name, phone number, and email address
  • Apartment or property address
  • Inspection date, time, and service request details
  • Photos, videos, reports, or inspection-related notes
  • Messages submitted through forms, calls, emails, or texts

How We Use Your Information

Your information is used only for service-related purposes.

  • To schedule and confirm your inspection
  • To send reminders, updates, and inspection reports
  • To respond to your questions or support requests
  • To improve our website and booking process
  • To maintain accurate service records

SMS & Text Message Consent

By providing your phone number, you agree to receive text messages from Multi-Tenant Inspection Services related to your inspection request, appointment reminders, updates, and customer support.

Message and data rates may apply. Message frequency may vary. Reply STOP to opt out or HELP for assistance.

We do not sell, rent, or share SMS consent information with third parties for marketing purposes.

Booking Forms & Third-Party Tools

We may use trusted third-party platforms for booking, forms, communication, analytics, and website functionality.

  • Online booking and scheduling systems
  • Website contact forms
  • Email and SMS communication tools
  • Website analytics and performance tools
  • Security and spam protection systems

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

  • We do not sell your personal information
  • We use secure systems for forms and communication
  • We limit access to service-related needs
  • We handle renter information with confidentiality

Cookies & Website Tracking

Our website may use cookies or similar tools to improve website performance, understand visitor activity, and improve the booking experience.

  • Improve website speed and usability
  • Understand which pages visitors use most
  • Improve forms and booking flow
  • Support website security

Your Rights

You may contact us to request access, correction, or deletion of your personal information, where applicable.

Access

Request a copy of your information.

Correction

Ask us to update inaccurate details.

Deletion

Request removal of stored information.

Renter-Focused Privacy Promise

We work for renters — not landlords or property managers. Your information is used to help you receive clear reports, protect your security deposit, and make smarter leasing decisions.

100% Renter Focused No Data Selling Secure Communication San Antonio Local

Questions About Your Privacy?

Call us anytime if you have questions about your information, SMS consent, inspection request, or privacy rights.

Call 210-405-8888