Terms & Conditions

Use of Our Website & Services

By using our website, submitting a form, booking an inspection, calling, texting, or emailing us, you agree to these Terms & Conditions.

• You agree to provide accurate contact and property information
• You agree not to misuse our website, forms, or booking system
• You understand our services are inspection-related and informational
• You agree to communicate respectfully with our team

Inspection Services

Multi-Tenant Inspection Services provides renter-focused pre-lease and apartment inspection services designed to help renters understand the visible condition of a unit before or near move-in.

• Inspections are based on visible and accessible areas only
• Reports may include photos, videos, notes, and condition findings
• We do not guarantee future property performance or hidden conditions
• Our reports are for renter awareness and documentation purposes

Payments, Pricing & Packages

Pricing may vary based on selected package, property type, inspection scope, location, or additional service needs.

• All pricing should be reviewed before booking
• Additional services may require additional fees
• Payment may be required before inspection completion or report delivery
• Package details may be updated at any time

Cancellations & Rescheduling

If you need to cancel or reschedule your inspection, please contact us as soon as possible so we can update your appointment.

• Appointments may be rescheduled based on availability
• Late cancellations may affect future scheduling options
• No-show appointments may require rebooking
• Access issues may delay or prevent inspection completion

Inspection Limitations

Our inspections are visual and functional checks of accessible apartment areas. We do not perform destructive testing or guarantee that every issue will be found.

• We do not open walls, floors, ceilings, or sealed areas
• We do not provide engineering, legal, or code compliance certification
• We are not responsible for hidden defects or future failures
• Inspection findings are based on conditions observed at the time of inspection

Reports, Photos & Documentation

Inspection reports may include written notes, photos, videos, and recommendations. Reports are intended to help renters document the condition of the apartment.

• Reports are provided digitally when available
• Report timing may vary depending on inspection scope
• Photos and videos are used for inspection documentation
• Reports should not be considered legal advice

SMS, Email & Communication Consent

By providing your contact information, you agree that we may contact you regarding your inspection request, appointment, reminders, updates, report delivery, and customer support.

• Message and data rates may apply for SMS messages
• Message frequency may vary
• You may reply STOP to opt out of SMS communication
• You may reply HELP for assistance

No Legal, Rental, or Financial Advice

Our services and reports are informational only. We do not provide legal advice, rental advice, financial advice, or formal dispute representation.

• You should review lease terms carefully before signing
• You may consult a qualified professional for legal questions
• You are responsible for final rental decisions
• Inspection reports do not guarantee landlord or property manager action

Limitation of Liability

To the fullest extent allowed by law, Multi-Tenant Inspection Services is not liable for indirect, incidental, future, hidden, or consequential damages related to use of our website, booking system, reports, or inspection services.

Our responsibility is limited to the service provided at the time of inspection.