FAQ – Multi-Tenant Inspection Services
San Antonio's Trusted Inspection Service

Know Before You Sign The Lease

Professional pre-lease apartment inspections with next-day reports, unbiased findings, and clear Green/Yellow/Red flags — so you never move into a surprise.

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Simple Process

How It Works

Three easy steps from booking to moving in with confidence

01

Book Your Inspection

Choose your package and schedule online in under 2 minutes. Pick a time that works for you — or let us go on your behalf.

02

We Inspect the Unit

Our inspector conducts a thorough walkthrough — testing lights, AC/heat, appliances, plumbing, and documenting every detail with photos and video.

03

Receive Your Report

Get a comprehensive digital report by next day — with Green/Yellow/Red flags, photos, and clear recommendations to protect your security deposit.

04

Move In With Confidence

Use your report to negotiate repairs before signing, document pre-existing damage, and protect yourself when it's time to move out.

Pricing

Choose Your Package

All packages include our core safety and habitability check. No hidden fees.

Basic
$179
Best for renters who want quick, affordable documentation.
  • High-resolution photos of every major area
  • Written notes on visible condition
  • Identification of red flags
  • Next-day digital report
  • 45–75 min inspection
Book Basic
Ultimate
$449
Maximum protection for high-stakes rentals.
  • Everything in Standard
  • Priority scheduling within 24 hours
  • Maintenance permit & Bad Actors Program research
  • 1-year code violation history
  • 30-day post-inspection support
  • Move-out inspection included
  • Up to 2.5 hours in-depth inspection
Book Ultimate
Why Choose Us

Your Advocate, Not the Landlord's

We work for you — not the property manager. Every report is 100% independent, honest, and designed to protect your money and peace of mind.

100% Independent & Unbiased

We have zero affiliation with any property management company. Our only job is to give you the truth.

Next-Day Report Delivery

Receive your full report within 24 hours — so you can make decisions fast when apartments go quickly.

Perfect for Remote Renters

Relocating to San Antonio? We inspect on your behalf and deliver everything digitally so you can sign with confidence from anywhere.

Photo + Video Documentation

Time-stamped photos and video walkthrough give you ironclad proof of pre-existing damage — protecting your deposit at move-out.

Apartment inspection in progress
Professional Apartment Inspection
500+Happy Renters
FAQ

Frequently Asked Questions

Everything you need to know before booking your inspection

General Questions

We perform a thorough visual walkthrough of a rental unit before you sign the lease. We take detailed photos and video, test functionality (lights, AC/heat, appliances, plumbing, etc.), and deliver a clear report with Green/Yellow/Red flags so you know exactly what you're signing.
No. You have two options:
  • Inspect with me in person — great for real-time feedback
  • Inspect on my behalf — perfect if you're busy or relocating out of town
Basic & Standard packages: 45–75 minutes
Ultimate package: Up to 2.5 hours (more detailed). Most reports are delivered the next day.
Most reports are delivered the next business day. Ultimate package clients may receive reports the same evening. You'll get a secure link to your client portal with lifetime access to all photos, video, and findings.
We document walls, floors, ceilings, windows, doors, lighting, outlets, AC/heat performance, appliances, plumbing, smoke detectors, and visible signs of damage, stains, odors, or pests.
Green = Good condition
  • Yellow = Minor issues worth noting or negotiating
  • Red = Significant issues that should be addressed before signing

Pricing & Packages

Basic: $179  |  Standard: $249 (Most Popular)  |  Ultimate: $449
Basic ($179): Best for renters who want quick, affordable documentation. Includes high-res photos, written notes, red flag identification, and next-day digital report.

Standard ($249) – Most Popular: Includes everything in Basic, plus professional video walkthrough, full functionality testing, Green/Yellow/Red flag summary with recommendations, current exterior photos, and a secure client portal with lifetime access.

Ultimate ($449): Includes everything in Standard, plus priority scheduling, maintenance permit research, Bad Actors Program status, 1-year code violation history, 30-day post-inspection support, and a move-out inspection.

Recommendation: Most clients choose Standard for the best balance of thoroughness and value.

SMS & Communication

Yes. We only send transactional SMS for appointment confirmations, scheduling updates, and report delivery links. We never send marketing messages.
Typically 4–10 messages per inspection: booking confirmation, reminder, inspector en-route, report ready, and optional follow-up. All service-related only.
Message and data rates may apply depending on your phone plan. We do not charge any additional fees for SMS communications.
Simply reply STOP to any message we send. We will immediately honor your request and stop sending further messages.

Policies & Other

Perfect! Many of our clients are relocating. Choose the "on my behalf" option and we'll handle everything remotely — delivering your full digital report so you can sign with confidence from anywhere in the world.
Cancellations with at least 24 hours' notice receive a full refund. Last-minute cancellations may incur a fee. We understand situations change — contact us as soon as possible and we'll do our best to work with you.
Yes. Ultimate package clients receive a limited re-inspection guarantee on major visible issues. If you feel our report missed a documented issue, contact us within 48 hours and we'll make it right.
Get Started

Don't Sign Until You Know

Book your inspection today and get the truth about your next apartment — before you're locked in. Slots fill up fast.